Showing posts with label Start with the Better Business Bureau.. Show all posts
Showing posts with label Start with the Better Business Bureau.. Show all posts

Friday, May 15, 2009

the Better Business Bureau - http://bbb.org

I should have started with the BBB. I wanted landline phone service and got a flyer in the mail from suddenlink advertising phone, internet and Tv for $93.00 plus tax per month. The flyer said "Unlimited local and U.S. long distance." those are the exact words. But the bill is for more, and after calling and complaining several times and getting a credit, the bill is still over the written promise. What is the worst thing is that DAVID SHERRILL said "I will call you back by May 5 for sure and we will credit you or not, but for sure will call you before May 5." Well, they never called. I wish I had immediately filed a complaint with the BBB.